How to Add a Reservation Taken Outside the App

Need to manually add a phone, in-person, or email reservation? Here's how to do it directly through the Waitlist & Table Management App.

Open the Waitlist & Tables App
Log into your SpotHopper account and go to:
Apps > Waitlist & Tables App
You can use the app in your web browser or download it from the App Store.
Go to the Reservations tab
Tap the Reservations tab to view and manage all upcoming bookings.
Tap the “+” icon
Use the plus (+) icon (usually in the top corner) to add a new reservation.
Find a table
- Select the number of guests
- Choose a reservation date and time
- Pick a seating preference (Inside or Outside)
- Tap Find a Table
Add guest info
- Name
- Phone number
- Email (optional)
- Notes (optional): include details like dietary restrictions, birthdays, or VIP status
Confirm the reservation
Once all details are filled in, tap Confirm Reservation

Use the Notes field to personalize guest experiences—highlight birthdays, allergies, or high-priority guests for your staff.