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How to Connect Instagram with SpotHopper

Prepare and connect your Instagram account to SpotHopper by verifying account settings, Facebook Page connections, and access permissions.

Contents:

  1. Make Sure Your Instagram Account Is Ready
    Your IG Account Is a Professional Account
    Your IG Account Is Connected to Your FB Business Page
    Check for Account Restrictions
  2. Connecting to SpotHopper
  3. WATCH: Connect Facebook & Instagram to SpotHopper
  4. WATCH: How to Create Social Media Posts From Scratch

WATCH: Connect Your Facebook & Instagram to SpotHopper


Make Sure Your Instagram Account is Ready

Before connecting Instagram to SpotHopper, you'll need to verify a few account settings. Most connection issues occur because one of the requirements below has not been completed. 

Your Instagram Account Is a Professional Account

SpotHopper can only connect to Instagram Professional Accounts.

To verify your account type:

  1. Log in to Instagram and navigate to your profile.
  2. Open Settings and Privacy:
    • On mobile, tap the ☰ menu in the upper-right corner.
    • On desktop, click More in the lower-left corner, then select Settings.
  3. Scroll to the For Professionals section and navigate to Account Type and Tools.

If your account is not already a Professional Account, select Switch to Professional Account, choose "Business," and select the category that best describes your business. 


Your Instagram Account Is Connected to Your Facebook Business Page

Your Instagram account must be connected to the Facebook Business Page you want to use with SpotHopper. 

To verify your connection:

  1. Log in to Facebook and switch to the Business Page you want to connect.
  2. Navigate to Settings & Privacy → Settings.
  3. From the left sidebar, scroll to the Permissions section and select Linked Accounts.

If your Instagram account is connected, you'll see it listed under Instagram.

If no Instagram account appears, click "Connect Account," and follow Meta's prompts to connect your Instagram account.


Check for Account Restrictions

Even if your Instagram account is connected to Facebook, account restrictions within Meta can prevent it from connecting to SpotHopper.

To check for restrictions:

  1. Log in to Facebook and switch to the appropriate Business Page.
  2. Navigate to Settings & Privacy → Settings → Linked Accounts.
  3. Select your connected Instagram account.

If your Instagram account appears similar to the example below, your connection is healthy and ready for SpotHopper.

If you see any warnings, restrictions, permission issues, or prompts requiring action, resolve them before attempting to connect your account to SpotHopper. 

You should also review your Meta account for any pending issues or restrictions.

Common actions required by Meta include:

  • Confirming your identity
  • Completing account verification
  • Securing your account
  • Requesting a review of account restrictions

You can find more info on how to troubleshoot a disabled/restricted account in this Meta Help Article. 


Connecting to SpotHopper

Once your Instagram account is set up correctly and connected to Facebook, you're ready to connect it to SpotHopper.

To connect your social media to SpotHopper, your personal Facebook profile must have FULL admin access to the Facebook Business Page you are trying to connect.

To verify your access level, switch to the Facebook Business Page and navigate to Settings & Privacy → Settings → Page Setup → Page Access. 

If your profile is not listed under "People with Facebook access," ask an existing Page Admin to update your access level.

The admin can click Add New, add your Facebook profile, enable Full Control, and then click Grant Access. 




1. Log in to your SpotHopper account, then navigate to the "Social Media Accounts" tab under "Settings." 

2. Select the orange "Connect" (or "Reconnect") button. Remember, you will need to connect with your Facebook account again. Meaning, even if your FB page has been connected, you will need to reconnect it at this point in order to connect INstagram.

3.  Next, click the "Login & Connect" button. 

4. Follow Facebook prompts to complete the connection process. Detailed instructions and screenshots outlining the connection steps can be found in our Connect Your Facebook & Instagram Pages to SpotHopper guide.


WATCH: How to Create Social Media Posts From Scratch