--- title: How to Gain 'Owner' Access to Your Google Business Profile (GBP) description: Gain access to your Google Business Profile immediately to drive more revenue by appearing in front of hundreds more customers every single month. --- [Skip to content](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#main-content) English Show submenu for translations [![sh logo icon](https://howto.spothopperapp.com/hs-fs/hubfs/sh%20logo%20icon.png?width=37&height=38&name=sh%20logo%20icon.png)](https://www.spothopperapp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to spothopperapp.com](https://www.spothopperapp.com/) [Go to spothopperapp.com](https://www.spothopperapp.com/?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://howto.spothopperapp.com/knowledge?hsLang=en) 2. [Google](https://howto.spothopperapp.com/knowledge/google?hsLang=en) 3. [Connecting Google](https://howto.spothopperapp.com/knowledge/google?hsLang=en#connecting-google) # How to Gain 'Owner' Access to Your Google Business Profile (GBP) ## Gain Owner access to your Google Business Profile—the first step toward connecting it to SpotHopper to increase your visibility on Google and drive more revenue. ### Contents: 1. **[Overview](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#overview-google-integration-spothopper)** 2. **[Step 1: Check Your Current Access](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step1_check_access)** 3. [**Step 2: Request Ownership Access**](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step2_request_ownership_access) 4. **[Step 3: After You Request Owner Access](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step3_after_requesting_access)** 5. [**Additional Information:**](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#additional_info)[Claiming an Unverified GBP](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#claiming_unverified_GBP) [Transferring Primary Ownership](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#transferring_primary_ownership) [Contacting Google Support](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#contacting_google_support) --- ### Overview  📈 **Connecting your profile can deliver measurable results.** In a nationwide SpotHopper analysis of more than 2,000 restaurants, those using the Google integration feature received an **average of 500 additional website visits per month**.  Each Google Business Profile can have: - One **Primary owner** - Multiple **Owners** - Multiple **Managers** To connect your profile to SpotHopper, you need to be listed as an **Owner**. Becoming the Primary owner is recommended, but regular Owner access is enough to complete the connection. If you are unsure whether you already have access to the GBP or if you are listed as an Owner or Manager, begin with [Step 1](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step1_check_access). If you already know that the profile is managed by someone you cannot identify or contact, go directly to [Step 2](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step2_request_ownership_access) to request Owner access. --- ### Step 1: Check Your Current Access Try the steps below with any Google accounts that may have been used to manage the business. 1. In Chrome, sign in to a Google account that may be connected to the profile. 2. Search for your business on Google. If the Business Profile management panel appears, that account has access. For additional guidance, see [Find your business on Google](https://support.google.com/business/answer/145585). 3. Click the three-dot **Menu**. ![](https://howto.spothopperapp.com/hs-fs/hubfs/GBP----png.png?width=600&height=326&name=GBP----png.png) 4. Select **"Business Profile settings."** ![](https://howto.spothopperapp.com/hs-fs/hubfs/GBP_Business%20Profile%20Settings-png.png?width=600&height=329&name=GBP_Business%20Profile%20Settings-png.png) 5. Then choose the **"People and access"** option. ![](https://howto.spothopperapp.com/hs-fs/hubfs/image-png-Sep-11-2026-10-13-08-8292-AM.png?width=600&height=238&name=image-png-Sep-11-2026-10-13-08-8292-AM.png) 6. Review the people listed and the role assigned to your account. ![](https://howto.spothopperapp.com/hs-fs/hubfs/image-png-Sep-11-2026-10-15-46-4062-AM.png?width=600&height=259&name=image-png-Sep-11-2026-10-15-46-4062-AM.png) Continue based on what you find: - **Primary owner or Owner:** You already have the access needed to [connect the GBP to SpotHopper.](https://howto.spothopperapp.com/knowledge/connect-your-google-business-profile-to-spothopper#connecting_as_owner) - **Manager:** If you need to become the main owner, ask the current Primary owner to [transfer Primary ownership](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#transferring_primary_ownership)to you. Otherwise, any Owner can change your role from *Manager* to *Owner*. If you cannot contact any owner, sign in with a different Google account (that does not have manager access) and continue to Step 2. - **The management panel does not appear:** Repeat the check with any other Google account you may have used. If the panel still does not appear, you likely do not have access. If you do not know the current owner or cannot contact them, continue with the steps below to request **Owner** access. --- ### Step 2: Request Ownership Access If you do not have Owner access and cannot get it directly from a current Owner, you can submit an ownership request through Google. Follow the steps below to find the profile, review the available ownership information, and send your request.  1. Sign in to the Google account you would like to use to manage the profile. 2. Go to [Google Business Profile](https://business.google.com/add) and search for your business. **![](https://howto.spothopperapp.com/hs-fs/hubfs/image-png-Sep-10-2026-12-35-28-2063-PM.png?width=579&height=354&name=image-png-Sep-10-2026-12-35-28-2063-PM.png)** 3. Select the correct business and confirm its details. 4. If someone else manages the profile, Google will display **Someone else may manage this Business Profile** and a **Request Access** option. A partially hidden owner email may also appear. ![](https://howto.spothopperapp.com/hs-fs/hubfs/owners%20email%20GBP-png.png?width=600&height=333&name=owners%20email%20GBP-png.png) Continue based on the ownership information shown: - **The email belongs to you:** Sign in with the Google account connected to that email address. If you cannot access the account, use [Google Account Recovery](https://accounts.google.com/signin/recovery). - **You recognize the owner:** Contact them and ask them to transfer primary ownership to you or add your Google account as an *Owner*. - **You do not recognize or cannot contact the owner:** Continue with the steps below to request ownership access. - **No email is displayed:** If no preview email is visible but the *"Request Access"* button is still available, continue with the steps below. *💡See "Manage now" instead? If Google displays a "Manage now" button instead of "Request Access," skip to [Claiming an Unverified Profile](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#claiming_unverified_GBP).* 5. To request ownership access, click the **"Request Access"** button. ![](https://howto.spothopperapp.com/hs-fs/hubfs/GBP_request_access-png.png?width=600&height=366&name=GBP_request_access-png.png) 6. Complete the **request form:** - Select **Ownership** as the requested access level. - Enter your name and phone number and make sure to use contact information associated with the business. - Click the **"Submit"** button. ![](https://howto.spothopperapp.com/hs-fs/hubfs/REquest_GBP_access-png-2.png?width=600&height=526&name=REquest_GBP_access-png-2.png) 7. Review the confirmation page and click **"Done**.**"** ![](https://howto.spothopperapp.com/hs-fs/hubfs/access_confirmation-png-1.png?width=600&height=330&name=access_confirmation-png-1.png) 8. Look for a confirmation email from **businessprofile-noreply@google.com.** Save it, as you may need it later for verification. ![](https://howto.spothopperapp.com/hs-fs/hubfs/image-png-Mar-13-2024-09-37-32-2809-PM.png?width=600&height=350&name=image-png-Mar-13-2024-09-37-32-2809-PM.png)  ⏳ **What happens next?** The current owner has three days to respond. Continue to [Step 3](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#step-3-claim-the-profile-after-an-unanswered-request) to see what to do if the request is approved, denied, or goes unanswered.   For more information, see Google’s [Request ownership of a Business Profile](https://support.google.com/business/answer/4566671?hl=en&utm_source=chatgpt.com) guide.  --- ### Step 3: After You Request Owner Access #### If Your Request Is Approved Google will send you an approval email and add your Google account to the profile as an **Owner**. You can then start managing the profile and connect it to SpotHopper. #### If Your Request Is Denied Google will send you a rejection email, and your account will not receive Owner access. Open the email and follow any available instructions to appeal the decision. If no appeal option is provided, [contact Google Support](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#contacting_google_support) for assistance. #### If The Owner Does Not Respond If the current Primary owner does not respond within three days, Google may still allow you to claim and verify the profile yourself. Follow these steps:  1. Open the confirmation email from **businessprofile-noreply@google.com** and click the **"View request"** button. ![](https://howto.spothopperapp.com/hs-fs/hubfs/view_request_GBP-png.png?width=600&height=350&name=view_request_GBP-png.png) 2. On the request status page, select **Verify** if the option appears. 3. Complete the [verification method](https://support.google.com/business/answer/7107242) provided by Google. Google determines which options are available and may offer phone, text, email, live video call, video recording, or postcard verification. In some cases, more than one method may be required. 4. Once verification is complete, Google will add your account as an **Owner**. ***Note:** The option to claim the profile may not be available in every case. If **Verify** does not appear, [contact Google Support](https://howto.spothopperapp.com/knowledge/how-to-gain-owner-access-to-your-google-business-profile#contacting_google_support).* 💡 **Cannot find the confirmation email?** You must wait three days from when the ownership request was submitted. Then, sign in with the same Google account, find the business listing on Google, and select the ***Own this business?*** option.  ![](https://howto.spothopperapp.com/hs-fs/hubfs/image-png-Sep-15-2026-10-38-02-5653-AM.png?width=270&height=111&name=image-png-Sep-15-2026-10-38-02-5653-AM.png) If the current owner has not responded and the profile is eligible to be claimed, Google will display an option to begin verification.  --- ### Additional Information #### Claiming an Unverified GBP A Google Business Profile may already appear on Google Search or Maps even though no owner has verified it. This can happen when someone adds the business to Google Maps but does not complete verification. Since the profile has no verified owner, you can claim it directly without submitting an ownership request. You can reach the claim page in two ways: **Option 1: Start from Google Business Profile** 1. Go to Google's [Find and manage your business](https://business.google.com/add) page. 2. Search for the business and select the correct listing. **Option 2: Start from the Public Business Listing** 1. Find and open the business listing. 2. If using *Google Search*, select **Own this business?** If using *Google Maps,* select the **Claim this business** option. Both options will take you to the same page. Select **Manage now** to continue. ![](https://howto.spothopperapp.com/hs-fs/hubfs/manage_now_GBP-png.png?width=600&height=368&name=manage_now_GBP-png.png) Google will then give you the option to **Verify** the profile. Selecting it will begin the [Google verification process](https://support.google.com/business/answer/7107242). ![](https://howto.spothopperapp.com/hs-fs/hubfs/Screenshot%202026-09-15%20144157-png.png?width=600&height=440&name=Screenshot%202026-09-15%20144157-png.png) After you complete the verification steps, Google will review the information provided. This typically takes up to five business days, although it may take longer in rare cases. Once the business is verified, Google will send you a confirmation email.  --- #### Transferring Primary Ownership Only the current **Primary owner** can transfer Primary ownership, and it can only be transferred to someone already listed as an **Owner** or **Manager**. - If you do not have access, the Primary owner must first [add you to the profile](https://support.google.com/business/answer/3403100). - Once you have access, the Primary owner can [transfer Primary ownership](https://support.google.com/business/answer/3415281).  💡 **Reminder:** Regular **Owner** access is enough to [connect the GBP to SpotHopper](https://howto.spothopperapp.com/knowledge/connect-your-google-business-profile-to-spothopper?hsLang=en); Primary ownership is recommended but not required.  --- #### Contacting Google Support If you cannot gain access, claim the profile, or complete verification: 1. Go to [Google Business Profile Support](https://support.google.com/business/gethelp). 2. Follow the prompts to outline your issue, then continue until you reach **Step 3: Contact options**.  ![](https://howto.spothopperapp.com/hs-fs/hubfs/Screenshot%202026-09-15%20140852-png.png?width=507&height=409&name=Screenshot%202026-09-15%20140852-png.png) 3. Choose your preferred contact option - *Chat* is recommended. Google will then ask you to provide details about the business and the issue. > 💡 **When describing your issue:** Clearly state that you need Ownership access, what steps you have already completed, and what is preventing you from continuing, such as a denied request or a missing *Verify* option. --- 🛟 **Still unable to gain Owner access?** Email **support@spothopperapp.com**, and our Support team will help you determine the appropriate next steps.    - [Promotions](https://howto.spothopperapp.com/knowledge/promotions?hsLang=en) - [Social Media](https://howto.spothopperapp.com/knowledge/social-media?hsLang=en#main-content) - [Connecting Facebook & Instagram](https://howto.spothopperapp.com/knowledge/social-media?hsLang=en#connecting-facebook-instagram) - [Social Media Posts](https://howto.spothopperapp.com/knowledge/social-media?hsLang=en#social-media-posts) - [Events](https://howto.spothopperapp.com/knowledge/events?hsLang=en) - [Emails](https://howto.spothopperapp.com/knowledge/emails?hsLang=en) - [Google](https://howto.spothopperapp.com/knowledge/google?hsLang=en#main-content) - [Connecting Google](https://howto.spothopperapp.com/knowledge/google?hsLang=en#connecting-google) - [Google Integration](https://howto.spothopperapp.com/knowledge/google?hsLang=en#google-integration) - [Google Reviews](https://howto.spothopperapp.com/knowledge/google?hsLang=en#google-reviews) - [Google Ads](https://howto.spothopperapp.com/knowledge/google?hsLang=en#google-ads) - [Reservations](https://howto.spothopperapp.com/knowledge/reservations?hsLang=en) - [Private Party Management System](https://howto.spothopperapp.com/knowledge/private-party-management-system?hsLang=en) - [Catering Management System](https://howto.spothopperapp.com/knowledge/catering-management-system?hsLang=en) - [Event Planner](https://howto.spothopperapp.com/knowledge/event-planner?hsLang=en) - [Texting](https://howto.spothopperapp.com/knowledge/texting?hsLang=en) - [Inquiries](https://howto.spothopperapp.com/knowledge/inquiries?hsLang=en#main-content) - [Managing Inquiries](https://howto.spothopperapp.com/knowledge/inquiries?hsLang=en#managing-inquiries) - [Inquiry Hours & Availability](https://howto.spothopperapp.com/knowledge/inquiries?hsLang=en#inquiry-hours-availability) - [Contact Us Form](https://howto.spothopperapp.com/knowledge/inquiries?hsLang=en#contact-us-form) - [Notifications](https://howto.spothopperapp.com/knowledge/inquiries?hsLang=en#notifications) - [Menus](https://howto.spothopperapp.com/knowledge/menus?hsLang=en) - [Specials](https://howto.spothopperapp.com/knowledge/specials?hsLang=en) - [Birthday Club/Incentives](https://howto.spothopperapp.com/knowledge/birthday-club-incentives?hsLang=en) - [QR Code Flyers](https://howto.spothopperapp.com/knowledge/qr-code-flyers?hsLang=en) - [Jobs](https://howto.spothopperapp.com/knowledge/jobs?hsLang=en) - [Online Orders](https://howto.spothopperapp.com/knowledge/online-orders?hsLang=en) - [Online Payments](https://howto.spothopperapp.com/knowledge/online-payments?hsLang=en) - [Website Content](https://howto.spothopperapp.com/knowledge/website-content?hsLang=en) - [Brand Setup](https://howto.spothopperapp.com/knowledge/brand-setup?hsLang=en) - [Table Management App](https://howto.spothopperapp.com/knowledge/table-management-app?hsLang=en) - [Table Management](https://howto.spothopperapp.com/knowledge/table-management?hsLang=en) - [Virtual Host](https://howto.spothopperapp.com/knowledge/virtual-host?hsLang=en) - [Administration](https://howto.spothopperapp.com/knowledge/administration?hsLang=en#main-content) - [Business Info](https://howto.spothopperapp.com/knowledge/administration?hsLang=en#business-info) - [User Management](https://howto.spothopperapp.com/knowledge/administration?hsLang=en#user-management) - [Billing](https://howto.spothopperapp.com/knowledge/administration?hsLang=en#billing) - [Calendar](https://howto.spothopperapp.com/knowledge/calendar?hsLang=en) - [SEO](https://howto.spothopperapp.com/knowledge/seo?hsLang=en) - [Mobile App](https://howto.spothopperapp.com/knowledge/mobile-app?hsLang=en) - [Analytics](https://howto.spothopperapp.com/knowledge/analytics?hsLang=en) - [Domain Access](https://howto.spothopperapp.com/knowledge/domain-access?hsLang=en) [![SpotHopperLogo](https://howto.spothopperapp.com/hs-fs/hubfs/SpotHopper%20Logo.png?width=316&height=54&name=SpotHopper%20Logo.png "SpotHopperLogo")](https://www.spothopperapp.com/?hsLang=en) spothopperapp.com Help Center Copyright © 2026, SpotHopper Inc