Standard Responses: Your Own Pro Writer... Right in Your Cell Phone

6 pre-written replies to effortlessly convert inquiries into customers… saving you hours when juggling a million other things! With a single tap/click, confirm/decline/request more info… customize… attachments at your fingertips - even on your cell!

Contents

1. If You Do Not Have EventPlanner
2. If You Have EventPlanner
3. VIDEO: Overview of How EventPlanner Helps You Convert Inquiries

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If You Do Not Have EventPlanner

To ensure you never miss out on large group reservations… rehearsal dinners… baby/bridal showers… graduations… 

…simply go to the "Event Planner" tab under "Settings,"

then hit the "Upgrade Now" button on the following page.

Alongside pre-written responses, you’ll also get AutoResponse and the ability to secure deposits… 

…tools the competition wishes it had… leaving you to effortlessly scoop up those dollar-heavy events!

Using Your Standard Responses

Save time by quickly following up with inquiries using pre-set messages (with attachments) that you can set up within the platform. 

How to Set it Up:

1. On the left orange sidebar, choose either "Private Party/Group Inquiries" or "Catering Inquiries." Then, select the "Settings" header at the top of the page. 

Both Private Parties and Catering inquiries have different EventPlanner settings. This means that you may have a different:

• Auto Response
• Set of Standard Responses
• Default Proposals and Payments between the two inquiry types
  
  

2. Scroll down the page until you reach the "Standard Responses" section of the page seen below.

3. There are 6 different response types to choose from when communicating with customers:

• All Set
• Ask for Confirmation
• Send Info
• Ask for Info
• Decline
• Offer Alternative

Each of these response types has a default message that you will be able to choose in order to respond to customer emails right away. 

4. Control how the inquiry status updates when using a certain Standard Response.

5. Bear in mind, that you can save even more time with Standard Responses by using "Placeholder Variables."

• Variables autofill with real customer information from each individual inquiry message
• Use these to save time looking back and forth to confirm inquiry details 
• Always sound professional by ensuring you have your facts straight 

6. Attach a file with a standard response to provide customers with additional info regarding their inquiry. Remember, this is all about saving you time in the future. Include, what is needed in the most common situations. 

Conclusion

Don't overcomplicate one of your biggest revenue drivers! Customers are waiting for one of the 2,3,4 restaurants they've contacted to get back and say "yes, we are able to host your [next $$$ big event]!" - whether it's catering or a party/large group reservation!

And the spot that responds the quickest and with the most professional-sounding message? Well, they're sure to secure the booking!