Connect Your Facebook Business Page to SpotHopper

Make it effortless to reach more customers searching Facebook for somewhere for their birthday... date night... lunch... brunch... office function... and a million other reasons to pick your place. Make it stand out... without doing a thing!

    Connecting Facebook Accounts

    1. Log into your SpotHopper account, then navigate to the "Social Media Accounts" tab under "My Info." 


    2. At this point, you will be prompted to either "Connect"

     

    Or "Reconnect" your Social Media accounts

    3. Once you click on "Connect/Reconnect" a pop-up will appear, notifying you that you can only sign in with the credentials of a personal Facebook Account that has FULL ADMIN ACCESS to the Business Page you wish to connect.

    If you already have Admin Permissions, click on "Login & Connect" to start the process. 

    To grant Admin Permissions, log into your Facebook Business Page and select "Page Access" from the "Professional Dashboard." From there, you will be able to overview/update the current permissions and click on "Add New" to grant access to a new account. Just make sure to toggle to FULL CONTROL before clicking "Give Access."

     4. A Facebook pop-up will appear asking you to log in.

    5.  At the next step, you will be asked whether you wish to "Continue as...". If your account has already been connected to SpotHopper Social, this pop-up will appear:

    Depending on the pop-up, click on "Continue as.." or "Reconnect."

    6. Next, a pop-up will appear, asking you to choose which Businesses you wish SpotHopper to access.

    If you don't have any current Businesses to select from the second option, click on "Opt in to all current and future Businesses" and hit "Continue."

    7. A new pop-up will appear where you can select the Facebook page you want to connect to SpotHopper.

    You have two options here. The first one allows SpotHopper to access all current and future pages. And under the second option, you can select which page you want to access:

    After choosing the page, click on "Continue."

    Remember, the page you choose to connect will be the Facebook Business Page where your posts generated and scheduled within SpotHopper will be published.

    8. If you have an Instagram Account connected/linked to your Facebook Business Page, then you will see this pop-up, as well.

    Be sure to select the proper Instagram Professional Account if you plan on using SpotHopper with an Instagram add-on, then click on "Continue."

    9. Finally, review the permissions you've given to SpotHopper, and click on "Save."

    10. You will get a confirmation pop-up saying that you have been connected to SpotHopper Social. Click on "Got It."

    11. A final pop-up appears with the list of your pages, prompting you to choose the one you wish to connect. If you have multiple pages and selected them all in one of the previous steps, this is where you can connect the correct one to your SpotHopper account.

    Even if you only have one page under your account, you will need to select it again at this point.

    As an added bonus, if you have an Instagram Professional Account connected to your Facebook Business Page, Instagram will auto-connect once Facebook has been successfully connected.

    If you want to configure your Instagram account as well, check out this article:
    Connecting Instagram to Your SpotHopper platform

    12. Make sure the status of your Facebook page is marked as "Connected" and check that the right page is connected by clicking on the name.

    If they are, you’ve successfully connected Facebook to your SpotHopper account!

    That should look like this:


    Note: Because Facebook constantly tweaks their permission settings, your connections can get disconnected from time to time. You will need to revisit these steps if that happens.